FAQ


What is volume weight:


Generally bulky items which do not weigh very much will be charged base on how much space they occupy on the aircraft or truck. In these cases the volume/dimensional weight is used to calculate the shipment cost. The greater of the two is used to work out your chargeable weight.

How do I calculate my volume weight:


Using INCHES: LENGTH x WIDTH x HEIGHT / 366 = VOLUME WEIGHT IN KG

Using CENTIMETERS: LENGTH x WIDTH x HEIGHT / 6000 = VOLUME WEIGHT IN KG

Using Inches: L x W x H / 166 = VOL WEIGHT IN LBS


What are the customs regulations for sending personal effects:


Every country has it’s own customs regulations for sending personal effect

We always recommend enquiring with that countries customs office before shipping your belongings

As a shipping company we have no control on decisions made by customs in any country


Why can’t I send small shipments by sea freight:


You can send small shipments by sea freight but it is usually more economical to send your smaller shipments by air. Air shipments avoid sea freight’s minimum charges and higher destination terminal fees. In today’s highly competitive air cargo industry sending your shipments that are less than 100 kilograms can be more cost effectively by air than by sea. We are more than happy to provide you with rate comparisons on all your shipping needs.

What are terminal & handling fees:


Terminal & handling fees are charges due upon arrival at the destination airport or seaport. These fees are charged by the local warehouse for handling your goods from the airplane or ocean liner to a local customs bonded warehouse. These charges are universal with all shipping companies. At Global Pack n Ship we understand that this may be your first time shipping, so we want you to have little or no surprises in the process and therefore we are upfront with you about these charges.

How secure is my shipment once I hand it over to Global Pack n Ship:


We take security very seriously. All the Global Pack n Ship employees at our warehouse have gone through full security and police checks. We have over 30 cameras and staff monitoring the facilities inside and out – all day, every day – 24/7. We are full participants in Transport Canada’s secure supply chain management system which gives your shipments and freight priority loading plus added security.

Is my freight safe when stored at Global Pack N Ship:


Yes. Along with our stringent security procedures, we operate our own secure warehouse. Having your freight in the Global Pack n Ship fully controlled warehouse, is your assurance that we give the best security and peace of mind in the industry.


Choose Global Pack n Ship for your personal shipment needs.
Our logistics experts are waiting for your call.

604-599-0305
1 866 SHIP GPS
1 866 744 7477
After hours email: afterhours@globalpacknship.com

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