“Just wanted to say a big thank you to Patrick Gardiner for all his help in shipping my sister’s bike to her from Calgary to the UK. He helped make everything go smoothly, even contacting us to make sure that someone had called my sister when the shipment had arrived in the UK. It was my first time having to arrange shipping of something overseas and Patrick made it an easy process. Thanks so much!”
“I work in the Customer Service industry myself and so many times we see people complain and when they do receive amazing service, no one bothers to say ” Thank you”. I wanted to acknowledge great service!”
- Terhi Lantela
“We recently moved a number of items from Alberta to Florida and contracted with GPNS for this move. Marissa Stremler was my contact from beginning to end and she is AWESOME! First, we’re pleased all of our household goods arrived on time and intact, so thank you for that. As importantly, the service and responsiveness from Marissa was among the best we’ve ever experienced.
I’m retired now (mostly) but I’ve spent my career as a Human Resources executive (VP HR with a number of notable companies), so I know great talent when I see it. Marissa is exemplary and you’re lucky to have her on your team – especially on the front-line with customers where your business thrives or dies. I hope you’re paying her enough and giving her all the kudos she deserves..
“Thanks again for a great experience and service at the highest level!”
- Susan & John Layman
“A huge thank you to Patrick Gardiner of Global Pack N Ship for greatly assisting us with the move from Edmonton, Alberta to the UK. Patrick was very efficient. All the stages that we needed to go through, he was there with details, costs and assurance etc. When the goods arrived in the UK, we were amazed at the amount of packaging around our two pallets of cartons, everything arrived intact, on time and with efficiency.”
“Great company we would use again.”
- David & Sandra Godwin
“I live in Toronto and recently had to coordinate a move for my mother from Halifax to Toronto. The move included household items and a very challenging 46″ plasma TV. I used the internet to search for a company that would take a small shipment of 4 boxes and found Global Pack N Ship. I read the testimonials on the web and filled in the online form to receive a quote. The quote came back quickly and was very reasonable.
I then did further investigation to see if GPNS Logistic had a good reputation through the BBB – they do! I then confirmed the order and received all of the forms electronically and printed them off to attach to the shipment. The shipment was picked-up promptly. It was delivered to my home in Toronto without any damage to the TV or any of the other items! Payment takes place after the shipment is picked-up and weighed at the depot. I am happy to report that the quote and actual amount owed were very close and totally acceptable. I made my payment via email transfer and again this was very smooth.
Before I booked with Global Pack n Ship I received three other quotes. Their quote was the most competitive. Their customer service is exceptional. I dealt with Aresh and I can’t say enough positive things about him! I had a lot going on during the move period and he made me feel totally comfortable and was online throughout the entire process. I would highly recommend Global Pack n Ship Inc.
It was a very smooth and stress free process.”
- Susan Dineen, Toronto, Ontario
“I would strongly recommend Global Pack N Ship. Recently I had to act very quickly following a family bereavement and arrange for shipment of household goods and memorabilia back to UK from Canada I experienced a polite, professional and speedy service from everyone I came into contact with. My questions were responded to immediately and time schedules adhered to.”
- Sheila Wentworth, Chester, UK
“Thanks to Dawn and the team at Global Pack n Ship Surrey. After the birth of our son in BC we had a large amount of baby clothes and toys that needed to be shipped home to Western Australia (18 boxes at around 150kg total). The cost to ship it via Canada or US postal service or other carriers was ridiculous.
Dawn took the time to determine when we were due back in W.A. and arranged for the boxes to arrive back home the same day we did. As had been explained up front I just had to take the airway bill provided by Global Pack n Ship to the airport, clear customs and quarantine and I had all our baby stuff straight away. My parents had shipped two boxes via post about a week before we left Canada and after three weeks home their boxes have still not arrived. If you want it moved and want it done efficiently and cost effectively contact Global Pack N Ship. You guys are the best!
- Michael Holmes
“I would like to thank you for the excellent service that both you and your company gave me. Everything came through on schedule and on budget and every person involved along the way was very friendly and helpful.
In these times of poor service or ineptness from some companies, it is a rewarding experience to find a company who works hard at keeping their clients happy by being professional and dedicated. I will highly recommend you and your company to everybody I know who will be relocating from the east to the west. Thanks again and all the best.”
- Stephen Ingleton
“I am writing to express how pleased I am with the recent service that I received from Global Pack N Ship. My home is in Lethbridge, Alberta and I needed to send a portable dishwasher to my daughter who lives in Vancouver. I used the internet to locate your company and began emailing back and forth with Richard Kang.
He was clear and thorough in his correspondence with me and the result was a smooth shipment of the dishwasher to Vancouver. I also called your office during this time and spoke to another employee. He also was very pleasant and professional. You really do live up to your motto “It’s all about the customer”. Thank you for a very pleasant business experience.
I will highly recommend you service to others.”
- Fran Govier
I’m hoping this will be read by a manager or supervisor. If you are not that person, could you please forward to the appropriate person? I am writing to let you know how helpful one of your employees, Kent Knisely, has been to me over the past couple of weeks. Shipping internationally is totally foreign to me and I needed to get a box to our son in Germany.
Kent was helpful, knowledgeable, clear, concise, and most of all, patient. He answered all my questions thoroughly and provided me with all the information I needed. He went above and beyond when he filled in the waybill and sent them as attachments to me.
Thanks to him, this ordeal has been smooth and straightforward. In a day and age where many customer service industry staff are incompetent, Kent has proved there are still good knowledgeable people out there. My deepest appreciation to him. Kudos to Kent.
Thanks very much. Merry Christmas!
– Diane St. Jacques
“I am writing to express my deepest appreciation for the outstanding service your company proved in my move from Canada to the United Kingdom. Global Pack n Ship has been exceedingly courteous, efficient and competent in each phase of the shipment from the initial planning through the delivery of my goods to the UK. As a result of my positive experience with Global Pack N Ship, I will definitely use your company again and refer my friends, family and colleagues alike. I also encourage the public to use your company for their cargo needs as I am sure they will be totally satisfied with your service as I am. This would needs more professional companies such as Global Pack N Ship!
PS A special thank you from the bottom of my heart to Dawn!”
Peace Be With You,
- MG Caines (World-Wide Travelling Nurse)
“I count myself extremely fortunate to have found Global Pack n Ship for my move from Canada to Spain. Prices were the cheapest I found, and they were extremely helpful in assisting me to pack my belongings efficiently to keep the price as low as possible – no mean feat with a kayak, skis and other awkward equipment! Always efficient and friendly on email and over the phone, unlike many of their competitors. I would use these guys again”
- Tony Webster, San Lorenzo del Escorial, Madrid, Spain
“Global Pack n Ship offered what I originally thought to be a false or misleading price – because it was SO much less than the industry leaders in shipping. GPNS however, was far from false or misleading. My item was immediately taken care of, on time, and shipped overseas within 3 days. My customer on the receiving end was impressed, and I was even more impressed.
Global Pack n Ship offers incredible rates, service and correspondence. My experience with them rates 5/5 stars on all counts”
- Chris Rempel, Small Business Owner, Kelowna BC
“We started off calling a couple of moving companies to ship our goods to Australia, Both my husband and I could not fathom the ridiculous amounts they wanted to move 20 of our boxes to Sydney. After we talked to you guys not only were we amazed at the friendly service and fabulous prices but what an education you guys provided. All our questions were answered in complete so there were absolutely no surprises from beginning to the end when we collected our goods in Sydney.
Thanks to Aresh & Tony our moving nightmare turned into a story with a happy ending”.
- Julia and Mark Sebastian, formerly from False Creek in Vancouver, BC
“Thanks guys for packing my computers so well, I couldn’t believe the amount of care you all took to pack these computers. I doubt even I would have packed it so well and it’s my own stuff. I will recommend you guys to anyone who wants to pack, ship or both.”
- Dave Schoch, Richmond, BC
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